Returns & Exchanges
At Cooper & Co, we want you to love your home. If you are not completely satisfied with your purchase, we offer a 30-day return window for most furniture and decor items in their original condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Ship It Back
Print your prepaid shipping label and drop the package off at any authorized carrier location, or schedule a freight pickup for oversized furniture.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing